If you choose to create a customer account, that information will be stored online, and will only be accessed by WSCADV employees, and then only to contact you if there is a question or problem with your order. WSCADV will never share or sell your information to any third party organization.
All items are shipped within 7 business days via USPS Priority Mail for orders in the US, unless other arrangements have been made. We also ship to international addresses and APOs, via USPS or FedEx; none of our materials have any export or legal restrictions. Please see our FAQs page for more shipping information.
Our online shopping cart, Shopify, is fully compliant and up-to-date with all security requirements. Our credit cards are processed through Authorize.net, a well-known and trusted payment gateway that provides advanced security and fraud protection services. WSCADV does not store your credit card information for any reason.
All charges are made in US dollars. All exchange rates are set by the issuing card company and/or bank.
- Credit card - we accept Visa and Mastercard.
- Check or money order - we will ship your order and send you an invoice via email. Payment is due on receipt.
- Purchase orders - we will send you an invoice via email and ship your order. Payment is due on receipt.
Returns and ExchangesProducts:
- All products may be returned or exchanged within 30 days of receipt. To return an unused item for full refund or to exchange an unused item, please contact us to make arrangements.
- Returns and exchanges should include a copy of the original invoice or order confirmation, and sent to the address below.
- Refunds will be issued electronically via credit card if the original payment was made via credit card; if payment was made via check or money order, a refund check will be mailed to you.
- Return shipping costs will only be paid by WSCADV if the return or exchange was due to our error.
Send all returns and exchanges to:
711 Capitol Way S, Ste 702
Olympia, WA 98501
- You may cancel your registration for a full refund up to 5 business days before the event. Please call 360-586-1022 or
email Sandi to cancel registrations.